Database Systems Corp. (DSC) is a leading provider of automated call answering systems and interactive voice response (IVR) services. These IVR services include both outsourcing phone services as well as the development of custom IVR applications by our experienced programming staff. These applications can reside on your own IVR phone system or DSC can provide IVR outsourcing services at our secure data center.
With IVR software that was internally developed by DSC, IVR call answering services can be provided to any size group or organization. Our inhouse IVR service processes incoming calls using technology that answers calls without an operator.
DSC employs an experienced IVR programming staff that can deliver comprehensive IVR solutions quickly.
Using this advanced technology, information can be provided to your callers at the touch of a phone keypad, 24 hours a day.
From web integration to external database access using voice XML messaging, DSC can develop comprehensive turnkey IVR applications in a short period of time.
Contact DSC to learn more about our custom IVR outsourcing and telephone surveys.
"At Microsoft, we work to help people and businesses throughout the world realize their full potential. This is our mission. Everything we do reflects this mission and the values that make it possible"
Microsoft Corporation contracted hosted IVR outsourcing services from Database Systems Corp. to provide marketing information about its X-box to prospective buyers. Microsoft published an 800 number in its print advertising for prospects to call. Our IVR phone system and 800 phone service answers the phone number and provides X-box game information to these callers.
Custom IVR Programming
DSC offers comprehensive and custom IVR development and consulting services. From simple to complex phone applications, DSC personnel can design, develop, test and implement your phone campaign quickly and have your phone program in place with a minimal amount of time.
Our highly experienced development staff have designed and programmed hundreds of different interactive voice response applications
such as telephone surveys. This professional group can analyse your phone needs and design it to meet your requirements. Our IVR application will answer your calls according to the rules dictated by your business.
Custom IVR Outsourcing
The following are just a few of the features and options available to DSC interactive voice response service clients:
- Complete IVR Outsourcing Services.
- Your Own 800 Number
- Unlimited IVR Menu Selection By Caller
- Simple To Complex Call Routing
- Outside Phone Transferring Rules
- Database Access and Update
- Website and Server Data Access
- Simple To Complex IVR Scripts
- Text To Speech Converter
- Call Recording and Retrieval Service
- Professional Voice Prompts
- Online Reporting
- Much More....
Contact Database Systems Corp.
Contact Us Today to learn more about our custom IVR development and outsourced IVR services.